Digital Project Manager/Producer
Full Time (4.5day week)
Surry Hills (Hybrid 3/1.5)
The Vision
The role of the Producer at Deepend is pivotal in determining how a project will be managed through the studio and equally importantly, whether what is delivered is the high class product for which Deepend has become known. The role has responsibility not only for the efficient and effective Project Management of our client’s projects but also for ensuring that the envisaged product is the absolute best it can be within the confines of the project scope, whether that be time, budget, etc. As an integral role in the business, the Producer will own that vision, guide and lead the studio team in its delivery.
As part of the individual Account Service team, and working together with the Client Partner, you will contribute to the growth of each of your client accounts. You will do this by a) delivering on their business objectives through products that support their marketing objectives and b) inspiring them to dream bigger than their current brief/strategy.
All this and more will be done with the Deepend brand at its core and your ambition to envisage, develop and support world-class products for our clients.
The Role
Under the guidance of the production management team and in partnership with your Client Partner, you will manage the delivery of the project vision via best practice project management techniques. Your performance on these projects will be judged by your ability to create ‘Great Work’ while also fulfilling Deepend’s business requirements (on-time and under budget delivery).
Key Responsibilities
- Empower your teams to take maximum responsibility and ownership of their work
- Own the concept of “Flow” and to help maximise its use across the teams you manage
- Ensure projects are delivered on time and on budget
- Own all detailed, project communications with both clients and internal team members
- Own the project vision and keep all team members working towards that single goal
Other Responsibilities
- Ensure that you and your team follow world-class best practice Project Management techniques
- Develop high quality technical and sales oriented documentation when required
- Excellent use of email, phone and face to face communication to ensure that the client never has a doubt about whose hands the project is in
- Work with clients to ensure that creative and business goals and needs are met throughout the project delivery process
- Work with the team to brainstorm concepts and ideas that fulfil client needs
- Work with your teams to understand where they’re at on a task and how much longer they’ll require to finish it
- Work with Production Manager to ensure that your portfolio of projects is being managed in a way to maximise studio efficiency and profitability
- Identify opportunities on your clients’ accounts to improve the nature and volume of work created
- Identify opportunities to improve how Deepend carries out work and become a voice of change to make it happen
- Consistently demonstrate the highest level of quality and industry best practice in the work you create
- Seeks to add strategic value to the business and effectively positions this with clients
- Keep up to date with current digital trends
- Proactively participate in appropriate industry forums and discussions and how it relates to their discipline
- Actively seek to introduce new business opportunities to the business and grow existing client relationships
- And of course ensure that you are timely and accurate in usage of systems and tools relied-upon by the broader business
Skills and Qualifications
- 5+ years in advanced project and/or program management
- Exceptional leadership, time management, facilitation, and organisational skills
- Deep customer experience background
- Excellent problem-solving ability
Desirable Skills
- Recognised certifications in SEO, Google Analytics, or similar digital marketing tools.
- Firsthand experience with the running of campaigns touching platforms like Salesforce and HubSpot.
- A proven history of managing and optimising successful e-campaigns.
- Familiarity with A/B testing and other testing methodologies.
Being a part of our company means being a member of a team of professionals committed to achieving the highest quality standards. If you are a result-oriented product person who thrives in a challenging environment aimed at enhancing campaign effectiveness, we would be excited to connect with you.
Renumeration
In line with industry average project management salaries commensurate to level of experience and breadth of skills.
Equality, Diversity & Inclusion
Deepend is an Equal Opportunities Employer. We believe that diversity is vital to our ability to provide our clients with the best recommendations and ideas and as a result we are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, or disability have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please don’t hesitate to let us know.
Working at Deepend
You won’t find a tighter ensemble of individuals who truly value positive collaboration and the collective harnessing of our individual strengths for a greater united outcome. We are - CURIOUS, BRAVE, ENERGETIC & KIND.
Our unique, collaborative consultancy group model allows us to shape lean, purpose-fit teams to suit any brief. This sees us work on a diverse range of projects, from international product releases to bespoke technical platform developments geared at driving transformative moments for businesses.
So, if you are passionate about what you do and are looking to join a close-knit group of people working on some of the most interesting projects of your career, we’d love to hear from you.
To get a flavour of what it’s like to work with us check out our Careers page or our Social Channels.
If you would like to apply for the role please use this link:
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